{"id":4096,"date":"2023-10-31T04:23:32","date_gmt":"2023-10-31T04:23:32","guid":{"rendered":"https:\/\/themexriver.com\/wp\/gesto\/?page_id=4096"},"modified":"2026-09-30T11:59:27","modified_gmt":"2026-09-30T11:59:27","slug":"faqs","status":"publish","type":"page","link":"https:\/\/cloutcraftstudio.online\/?page_id=4096","title":{"rendered":"FAQ&#8217;s"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4096\" class=\"elementor elementor-4096\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fb26c98 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fb26c98\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-768202e\" data-id=\"768202e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-906a611 elementor-widget elementor-widget-bin-section-title\" data-id=\"906a611\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bin-section-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"gto-section-title-wrap aligenment br-hide\">\n\t\t\t\t\t\t\t\t\t<h6 class=\"gto-subtitle wow\" data-splitting=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cloutcraftstudio.online\/wp-content\/uploads\/2023\/10\/subtitle-icon-1.png\" alt=\"\" class=\"icon\">\n\t\t\t\t\t\t\t\t\t\t\t\tQuestion\t\t\t\t\t<\/h6>\n\t\t\t\t\t\t\t\t<h2 class=\"gto-title br-hide-2 wow\" data-splitting=\"\">frequntly asked any quetions<\/h2>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1fe446 elementor-widget elementor-widget-bin-faq\" data-id=\"f1fe446\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bin-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t    <div class=\"row\">\n\n    <!-- left-tabs-btn -->\n    <div class=\"col-lg-4\">\n        <ul class=\"gto-faqs-page-tabs-btn\" id=\"myTab\" role=\"tablist\">\n            <!-- single-btn -->\n                        <li class=\"nav-item\" role=\"presentation\">\n                <button class=\"nav-link active\" id=\"home-tab8e41e13\" data-bs-toggle=\"tab\" data-bs-target=\"#home8e41e13\" type=\"button\" role=\"tab\" aria-controls=\"home8e41e13\" aria-selected=\"true\">\n                    <i class=\"fas icon-1 fa-star-christmas\"><\/i>\n                    <span class=\"text\">basics<\/span>\n                    <i class=\"far icon-2 fa-long-arrow-right\"><\/i>\n                <\/button>\n            <\/li>\n                        <li class=\"nav-item\" role=\"presentation\">\n                <button class=\"nav-link \" id=\"home-tab05206f0\" data-bs-toggle=\"tab\" data-bs-target=\"#home05206f0\" type=\"button\" role=\"tab\" aria-controls=\"home05206f0\" aria-selected=\"true\">\n                    <i class=\"fas icon-1 fa-star-christmas\"><\/i>\n                    <span class=\"text\">about services<\/span>\n                    <i class=\"far icon-2 fa-long-arrow-right\"><\/i>\n                <\/button>\n            <\/li>\n                        <li class=\"nav-item\" role=\"presentation\">\n                <button class=\"nav-link \" id=\"home-tabdac29de\" data-bs-toggle=\"tab\" data-bs-target=\"#homedac29de\" type=\"button\" role=\"tab\" aria-controls=\"homedac29de\" aria-selected=\"true\">\n                    <i class=\"fas icon-1 fa-star-christmas\"><\/i>\n                    <span class=\"text\">subscription &amp; billing<\/span>\n                    <i class=\"far icon-2 fa-long-arrow-right\"><\/i>\n                <\/button>\n            <\/li>\n                        <li class=\"nav-item\" role=\"presentation\">\n                <button class=\"nav-link \" id=\"home-tab7f61f94\" data-bs-toggle=\"tab\" data-bs-target=\"#home7f61f94\" type=\"button\" role=\"tab\" aria-controls=\"home7f61f94\" aria-selected=\"true\">\n                    <i class=\"fas icon-1 fa-star-christmas\"><\/i>\n                    <span class=\"text\">refund policy<\/span>\n                    <i class=\"far icon-2 fa-long-arrow-right\"><\/i>\n                <\/button>\n            <\/li>\n                        <li class=\"nav-item\" role=\"presentation\">\n                <button class=\"nav-link \" id=\"home-tabd37cdae\" data-bs-toggle=\"tab\" data-bs-target=\"#homed37cdae\" type=\"button\" role=\"tab\" aria-controls=\"homed37cdae\" aria-selected=\"true\">\n                    <i class=\"fas icon-1 fa-star-christmas\"><\/i>\n                    <span class=\"text\">support<\/span>\n                    <i class=\"far icon-2 fa-long-arrow-right\"><\/i>\n                <\/button>\n            <\/li>\n                        <li class=\"nav-item\" role=\"presentation\">\n                <button class=\"nav-link \" id=\"home-tab03aab60\" data-bs-toggle=\"tab\" data-bs-target=\"#home03aab60\" type=\"button\" role=\"tab\" aria-controls=\"home03aab60\" aria-selected=\"true\">\n                    <i class=\"fas icon-1 fa-star-christmas\"><\/i>\n                    <span class=\"text\">social media<\/span>\n                    <i class=\"far icon-2 fa-long-arrow-right\"><\/i>\n                <\/button>\n            <\/li>\n                    <\/ul>\n\n    <\/div>\n\n    <!-- right-tabs-content -->\n    <div class=\"col-lg-8\">\n        <div class=\"gto-faqs-page-tabs-content tab-content\" id=\"myTabContent\">\n\n            <!-- single-item -->\n                        <div class=\"tab-pane fade show active\" id=\"home8e41e13\" role=\"tabpanel\" aria-labelledby=\"home-tab8e41e13\">\n                <div class=\"accordion gto-faq-1-box wow fadeInUp \" id=\"accordionExample_\">\n\n                                        <div class=\"accordion-item faq_bg\" >\n                        <h2 class=\"accordion-header\" id=\"heading249490-6aa0b80\">\n                            <button class=\"accordion-button \" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse249490-6aa0b80\" aria-expanded=\"true\" aria-controls=\"collapse249490-6aa0b80\">\n                                <span class=\"text wow \" data-splitting=\"\" >What is CloutCraftStudio?<\/span>\n                                <span class=\"icon\"><i class=\"far fa-plus\"><\/i><\/span>\n                            <\/button>\n                        <\/h2>\n                        <div id=\"collapse249490-6aa0b80\" class=\"accordion-collapse collapse show\" aria-labelledby=\"heading249490-6aa0b80\" data-bs-parent=\"#accordionExample_249490\">\n                            <div class=\"accordion-body \">\n                                <p class=\"faq-text\">\n                                    We are a full-service digital growth agency. We combine web development, paid media, creative content, SEO and social media management to help brands grow online.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        <span class=\"line\"><\/span>\n                    <\/div>\n                                        <div class=\"accordion-item \" >\n                        <h2 class=\"accordion-header\" id=\"heading249490-cae8985\">\n                            <button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse249490-cae8985\" aria-expanded=\"false\" aria-controls=\"collapse249490-cae8985\">\n                                <span class=\"text wow \" data-splitting=\"\" >Who do you work with?<\/span>\n                                <span class=\"icon\"><i class=\"far fa-plus\"><\/i><\/span>\n                            <\/button>\n                        <\/h2>\n                        <div id=\"collapse249490-cae8985\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading249490-cae8985\" data-bs-parent=\"#accordionExample_249490\">\n                            <div class=\"accordion-body \">\n                                <p class=\"faq-text\">\n                                    Modern brands, creators and businesses that want to grow online, from online stores to service companies.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        <span class=\"line\"><\/span>\n                    <\/div>\n                                        <div class=\"accordion-item \" >\n                        <h2 class=\"accordion-header\" id=\"heading249490-8e088f9\">\n                            <button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse249490-8e088f9\" aria-expanded=\"false\" aria-controls=\"collapse249490-8e088f9\">\n                                <span class=\"text wow \" data-splitting=\"\" >What services do you offer?<\/span>\n                                <span class=\"icon\"><i class=\"far fa-plus\"><\/i><\/span>\n                            <\/button>\n                        <\/h2>\n                        <div id=\"collapse249490-8e088f9\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading249490-8e088f9\" data-bs-parent=\"#accordionExample_249490\">\n                            <div class=\"accordion-body \">\n                                <p class=\"faq-text\">\n                                    Five core services: custom web engineering, media buying and ad performance, visual and creative content, SEO, and social media handling.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        <span class=\"line\"><\/span>\n                    <\/div>\n                                        <div class=\"accordion-item \" >\n                        <h2 class=\"accordion-header\" id=\"heading249490-feb5257\">\n                            <button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse249490-feb5257\" aria-expanded=\"false\" aria-controls=\"collapse249490-feb5257\">\n                                <span class=\"text wow \" data-splitting=\"\" >\tWhich platforms do you build websites on?<\/span>\n                                <span class=\"icon\"><i class=\"far fa-plus\"><\/i><\/span>\n                            <\/button>\n                        <\/h2>\n                        <div id=\"collapse249490-feb5257\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading249490-feb5257\" data-bs-parent=\"#accordionExample_249490\">\n                            <div class=\"accordion-body \">\n                                <p class=\"faq-text\">\n                                    Shopify, WordPress (including WooCommerce) and React\/Next.js, depending on what your business needs.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        <span class=\"line\"><\/span>\n                    <\/div>\n                                        <div class=\"accordion-item \" >\n                        <h2 class=\"accordion-header\" id=\"heading249490-bc33db9\">\n                            <button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse249490-bc33db9\" aria-expanded=\"false\" aria-controls=\"collapse249490-bc33db9\">\n                                <span class=\"text wow \" data-splitting=\"\" >Which ad platforms do you run?<\/span>\n                                <span class=\"icon\"><i class=\"far fa-plus\"><\/i><\/span>\n                            <\/button>\n                        <\/h2>\n                        <div id=\"collapse249490-bc33db9\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading249490-bc33db9\" data-bs-parent=\"#accordionExample_249490\">\n                            <div class=\"accordion-body \">\n                                <p class=\"faq-text\">\n                                    Meta (Facebook and Instagram) and Google, including Search, Shopping, Performance Max and YouTube ads.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        <span class=\"line\"><\/span>\n                    <\/div>\n                                        <div class=\"accordion-item \" >\n                        <h2 class=\"accordion-header\" id=\"heading249490-f8d31d7\">\n                            <button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse249490-f8d31d7\" aria-expanded=\"false\" aria-controls=\"collapse249490-f8d31d7\">\n                                <span class=\"text wow \" data-splitting=\"\" >What makes you different?<\/span>\n                                <span class=\"icon\"><i class=\"far fa-plus\"><\/i><\/span>\n                            <\/button>\n                        <\/h2>\n                        <div id=\"collapse249490-f8d31d7\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading249490-f8d31d7\" data-bs-parent=\"#accordionExample_249490\">\n                            <div class=\"accordion-body \">\n                                <p class=\"faq-text\">\n                                    One team handles your website, ads, content, SEO and social media, so everything works together.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        <span class=\"line\"><\/span>\n                    <\/div>\n                                        <div class=\"accordion-item \" >\n                        <h2 class=\"accordion-header\" id=\"heading249490-4872e41\">\n                            <button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse249490-4872e41\" aria-expanded=\"false\" aria-controls=\"collapse249490-4872e41\">\n                                <span class=\"text wow \" data-splitting=\"\" >\tHow does a project start?<\/span>\n                                <span class=\"icon\"><i class=\"far fa-plus\"><\/i><\/span>\n                            <\/button>\n                        <\/h2>\n                        <div id=\"collapse249490-4872e41\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading249490-4872e41\" data-bs-parent=\"#accordionExample_249490\">\n                            <div class=\"accordion-body \">\n                                <p class=\"faq-text\">\n                                    With an audit and setup: we review your website and tracking, then launch and test before scaling what works.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        <span class=\"line\"><\/span>\n                    <\/div>\n                    \n                <\/div>\n            <\/div>\n                        <div class=\"tab-pane fade \" id=\"home05206f0\" role=\"tabpanel\" aria-labelledby=\"home-tab05206f0\">\n                <div class=\"accordion gto-faq-1-box wow fadeInUp \" id=\"accordionExample_249490\">\n\n                                        <div class=\"accordion-item faq_bg\" >\n                        <h2 class=\"accordion-header\" id=\"heading214182-6aa0b80\">\n                            <button class=\"accordion-button \" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse214182-6aa0b80\" aria-expanded=\"true\" aria-controls=\"collapse214182-6aa0b80\">\n                                <span class=\"text wow \" data-splitting=\"\" >What does your SEO service cover?<\/span>\n                                <span class=\"icon\"><i class=\"far fa-plus\"><\/i><\/span>\n                            <\/button>\n                        <\/h2>\n                        <div id=\"collapse214182-6aa0b80\" class=\"accordion-collapse collapse show\" aria-labelledby=\"heading214182-6aa0b80\" data-bs-parent=\"#accordionExample_214182\">\n                            <div class=\"accordion-body \">\n                                <p class=\"faq-text\">\n                                    YouTube SEO, website technical SEO, and product SEO for e-commerce listings.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        <span class=\"line\"><\/span>\n                    <\/div>\n                                        <div class=\"accordion-item \" >\n                        <h2 class=\"accordion-header\" id=\"heading214182-cae8985\">\n                            <button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse214182-cae8985\" aria-expanded=\"false\" aria-controls=\"collapse214182-cae8985\">\n                                <span class=\"text wow \" data-splitting=\"\" >\tWhat does custom web engineering include?<\/span>\n                                <span class=\"icon\"><i class=\"far fa-plus\"><\/i><\/span>\n                            <\/button>\n                        <\/h2>\n                        <div id=\"collapse214182-cae8985\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading214182-cae8985\" data-bs-parent=\"#accordionExample_214182\">\n                            <div class=\"accordion-body \">\n                                <p class=\"faq-text\">\n                                    hopify and e-commerce stores, React web apps, and WordPress sites, all built to load fast and turn visitors into customers.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        <span class=\"line\"><\/span>\n                    <\/div>\n                                        <div class=\"accordion-item \" >\n                        <h2 class=\"accordion-header\" id=\"heading214182-8e088f9\">\n                            <button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse214182-8e088f9\" aria-expanded=\"false\" aria-controls=\"collapse214182-8e088f9\">\n                                <span class=\"text wow \" data-splitting=\"\" >What is UGC content?<\/span>\n                                <span class=\"icon\"><i class=\"far fa-plus\"><\/i><\/span>\n                            <\/button>\n                        <\/h2>\n                        <div id=\"collapse214182-8e088f9\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading214182-8e088f9\" data-bs-parent=\"#accordionExample_214182\">\n                            <div class=\"accordion-body \">\n                                <p class=\"faq-text\">\n                                    \tCreator-style videos such as unboxings, honest reviews and problem-solution hooks, made to work as ads.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        <span class=\"line\"><\/span>\n                    <\/div>\n                                        <div class=\"accordion-item \" >\n                        <h2 class=\"accordion-header\" id=\"heading214182-feb5257\">\n                            <button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse214182-feb5257\" aria-expanded=\"false\" aria-controls=\"collapse214182-feb5257\">\n                                <span class=\"text wow \" data-splitting=\"\" >Can I start with just one service?<\/span>\n                                <span class=\"icon\"><i class=\"far fa-plus\"><\/i><\/span>\n                            <\/button>\n                        <\/h2>\n                        <div id=\"collapse214182-feb5257\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading214182-feb5257\" data-bs-parent=\"#accordionExample_214182\">\n                            <div class=\"accordion-body \">\n                                <p class=\"faq-text\">\n                                    Yes. Tell us what you need and we can work on a single service or combine several.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        <span class=\"line\"><\/span>\n                    <\/div>\n                    \n                <\/div>\n            <\/div>\n                        <div class=\"tab-pane fade \" id=\"homedac29de\" role=\"tabpanel\" aria-labelledby=\"home-tabdac29de\">\n                <div class=\"accordion gto-faq-1-box wow fadeInUp \" id=\"accordionExample_214182\">\n\n                                        <div class=\"accordion-item faq_bg\" >\n                        <h2 class=\"accordion-header\" id=\"heading390023-6aa0b80\">\n                            <button class=\"accordion-button \" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse390023-6aa0b80\" aria-expanded=\"true\" aria-controls=\"collapse390023-6aa0b80\">\n                                <span class=\"text wow \" data-splitting=\"\" >How does your pricing work?<\/span>\n                                <span class=\"icon\"><i class=\"far fa-plus\"><\/i><\/span>\n                            <\/button>\n                        <\/h2>\n                        <div id=\"collapse390023-6aa0b80\" class=\"accordion-collapse collapse show\" aria-labelledby=\"heading390023-6aa0b80\" data-bs-parent=\"#accordionExample_390023\">\n                            <div class=\"accordion-body \">\n                                <p class=\"faq-text\">\n                                    Pricing depends on the services and the scope of work. Share your goals through our contact page and we'll send you a clear quote.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        <span class=\"line\"><\/span>\n                    <\/div>\n                                        <div class=\"accordion-item \" >\n                        <h2 class=\"accordion-header\" id=\"heading390023-cae8985\">\n                            <button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse390023-cae8985\" aria-expanded=\"false\" aria-controls=\"collapse390023-cae8985\">\n                                <span class=\"text wow \" data-splitting=\"\" >\tDo you offer monthly plans?<\/span>\n                                <span class=\"icon\"><i class=\"far fa-plus\"><\/i><\/span>\n                            <\/button>\n                        <\/h2>\n                        <div id=\"collapse390023-cae8985\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading390023-cae8985\" data-bs-parent=\"#accordionExample_390023\">\n                            <div class=\"accordion-body \">\n                                <p class=\"faq-text\">\n                                    Ongoing work like ad management, content and SEO runs on monthly plans. Website projects are quoted per project.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        <span class=\"line\"><\/span>\n                    <\/div>\n                                        <div class=\"accordion-item \" >\n                        <h2 class=\"accordion-header\" id=\"heading390023-8e088f9\">\n                            <button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse390023-8e088f9\" aria-expanded=\"false\" aria-controls=\"collapse390023-8e088f9\">\n                                <span class=\"text wow \" data-splitting=\"\" >\tIs my ad budget included in your fee?<\/span>\n                                <span class=\"icon\"><i class=\"far fa-plus\"><\/i><\/span>\n                            <\/button>\n                        <\/h2>\n                        <div id=\"collapse390023-8e088f9\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading390023-8e088f9\" data-bs-parent=\"#accordionExample_390023\">\n                            <div class=\"accordion-body \">\n                                <p class=\"faq-text\">\n                                    No. Your ad budget is paid directly to Meta or Google and is separate from our management fee.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        <span class=\"line\"><\/span>\n                    <\/div>\n                                        <div class=\"accordion-item \" >\n                        <h2 class=\"accordion-header\" id=\"heading390023-feb5257\">\n                            <button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse390023-feb5257\" aria-expanded=\"false\" aria-controls=\"collapse390023-feb5257\">\n                                <span class=\"text wow \" data-splitting=\"\" >\tHow do I pay?<\/span>\n                                <span class=\"icon\"><i class=\"far fa-plus\"><\/i><\/span>\n                            <\/button>\n                        <\/h2>\n                        <div id=\"collapse390023-feb5257\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading390023-feb5257\" data-bs-parent=\"#accordionExample_390023\">\n                            <div class=\"accordion-body \">\n                                <p class=\"faq-text\">\n                                    Payment details and invoices are shared with your quote, so you know exactly what to expect before we start.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        <span class=\"line\"><\/span>\n                    <\/div>\n                    \n                <\/div>\n            <\/div>\n                        <div class=\"tab-pane fade \" id=\"home7f61f94\" role=\"tabpanel\" aria-labelledby=\"home-tab7f61f94\">\n                <div class=\"accordion gto-faq-1-box wow fadeInUp \" id=\"accordionExample_390023\">\n\n                                        <div class=\"accordion-item faq_bg\" >\n                        <h2 class=\"accordion-header\" id=\"heading442000-6aa0b80\">\n                            <button class=\"accordion-button \" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse442000-6aa0b80\" aria-expanded=\"true\" aria-controls=\"collapse442000-6aa0b80\">\n                                <span class=\"text wow \" data-splitting=\"\" >Do you offer refunds?<\/span>\n                                <span class=\"icon\"><i class=\"far fa-plus\"><\/i><\/span>\n                            <\/button>\n                        <\/h2>\n                        <div id=\"collapse442000-6aa0b80\" class=\"accordion-collapse collapse show\" aria-labelledby=\"heading442000-6aa0b80\" data-bs-parent=\"#accordionExample_442000\">\n                            <div class=\"accordion-body \">\n                                <p class=\"faq-text\">\n                                    Refund terms are written into the agreement we share before work begins, so you'll know them upfront.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        <span class=\"line\"><\/span>\n                    <\/div>\n                                        <div class=\"accordion-item \" >\n                        <h2 class=\"accordion-header\" id=\"heading442000-cae8985\">\n                            <button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse442000-cae8985\" aria-expanded=\"false\" aria-controls=\"collapse442000-cae8985\">\n                                <span class=\"text wow \" data-splitting=\"\" >What if I'm not happy with the work?<\/span>\n                                <span class=\"icon\"><i class=\"far fa-plus\"><\/i><\/span>\n                            <\/button>\n                        <\/h2>\n                        <div id=\"collapse442000-cae8985\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading442000-cae8985\" data-bs-parent=\"#accordionExample_442000\">\n                            <div class=\"accordion-body \">\n                                <p class=\"faq-text\">\n                                    Tell us what isn't right. We'll review it with you and revise the work within the agreed scope.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        <span class=\"line\"><\/span>\n                    <\/div>\n                                        <div class=\"accordion-item \" >\n                        <h2 class=\"accordion-header\" id=\"heading442000-8e088f9\">\n                            <button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse442000-8e088f9\" aria-expanded=\"false\" aria-controls=\"collapse442000-8e088f9\">\n                                <span class=\"text wow \" data-splitting=\"\" >Is my ad spend refundable?<\/span>\n                                <span class=\"icon\"><i class=\"far fa-plus\"><\/i><\/span>\n                            <\/button>\n                        <\/h2>\n                        <div id=\"collapse442000-8e088f9\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading442000-8e088f9\" data-bs-parent=\"#accordionExample_442000\">\n                            <div class=\"accordion-body \">\n                                <p class=\"faq-text\">\n                                    Ad budgets are paid directly to platforms like Meta and Google, so we can't refund them. The same applies to third-party tools and subscriptions.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        <span class=\"line\"><\/span>\n                    <\/div>\n                                        <div class=\"accordion-item \" >\n                        <h2 class=\"accordion-header\" id=\"heading442000-feb5257\">\n                            <button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse442000-feb5257\" aria-expanded=\"false\" aria-controls=\"collapse442000-feb5257\">\n                                <span class=\"text wow \" data-splitting=\"\" >How do I request a refund?<\/span>\n                                <span class=\"icon\"><i class=\"far fa-plus\"><\/i><\/span>\n                            <\/button>\n                        <\/h2>\n                        <div id=\"collapse442000-feb5257\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading442000-feb5257\" data-bs-parent=\"#accordionExample_442000\">\n                            <div class=\"accordion-body \">\n                                <p class=\"faq-text\">\n                                    Send us a message through the contact page with your project details. We'll reply and explain the next steps under your agreement.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        <span class=\"line\"><\/span>\n                    <\/div>\n                    \n                <\/div>\n            <\/div>\n                        <div class=\"tab-pane fade \" id=\"homed37cdae\" role=\"tabpanel\" aria-labelledby=\"home-tabd37cdae\">\n                <div class=\"accordion gto-faq-1-box wow fadeInUp \" id=\"accordionExample_442000\">\n\n                                        <div class=\"accordion-item faq_bg\" >\n                        <h2 class=\"accordion-header\" id=\"heading369914-6aa0b80\">\n                            <button class=\"accordion-button \" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse369914-6aa0b80\" aria-expanded=\"true\" aria-controls=\"collapse369914-6aa0b80\">\n                                <span class=\"text wow \" data-splitting=\"\" >How do I contact support?<\/span>\n                                <span class=\"icon\"><i class=\"far fa-plus\"><\/i><\/span>\n                            <\/button>\n                        <\/h2>\n                        <div id=\"collapse369914-6aa0b80\" class=\"accordion-collapse collapse show\" aria-labelledby=\"heading369914-6aa0b80\" data-bs-parent=\"#accordionExample_369914\">\n                            <div class=\"accordion-body \">\n                                <p class=\"faq-text\">\n                                    Use the contact form on this site, or email us. We'll reply as soon as we can.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        <span class=\"line\"><\/span>\n                    <\/div>\n                                        <div class=\"accordion-item \" >\n                        <h2 class=\"accordion-header\" id=\"heading369914-cae8985\">\n                            <button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse369914-cae8985\" aria-expanded=\"false\" aria-controls=\"collapse369914-cae8985\">\n                                <span class=\"text wow \" data-splitting=\"\" >What support do you offer after my website is live?<\/span>\n                                <span class=\"icon\"><i class=\"far fa-plus\"><\/i><\/span>\n                            <\/button>\n                        <\/h2>\n                        <div id=\"collapse369914-cae8985\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading369914-cae8985\" data-bs-parent=\"#accordionExample_369914\">\n                            <div class=\"accordion-body \">\n                                <p class=\"faq-text\">\n                                    We can help with fixes, updates and improvements after launch. Tell us what you need and we'll agree on the support that suits your site.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        <span class=\"line\"><\/span>\n                    <\/div>\n                                        <div class=\"accordion-item \" >\n                        <h2 class=\"accordion-header\" id=\"heading369914-8e088f9\">\n                            <button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse369914-8e088f9\" aria-expanded=\"false\" aria-controls=\"collapse369914-8e088f9\">\n                                <span class=\"text wow \" data-splitting=\"\" >Can you help with my existing ad account?<\/span>\n                                <span class=\"icon\"><i class=\"far fa-plus\"><\/i><\/span>\n                            <\/button>\n                        <\/h2>\n                        <div id=\"collapse369914-8e088f9\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading369914-8e088f9\" data-bs-parent=\"#accordionExample_369914\">\n                            <div class=\"accordion-body \">\n                                <p class=\"faq-text\">\n                                    Yes. We can review your current campaigns and tracking, then suggest or make improvements.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        <span class=\"line\"><\/span>\n                    <\/div>\n                                        <div class=\"accordion-item \" >\n                        <h2 class=\"accordion-header\" id=\"heading369914-feb5257\">\n                            <button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse369914-feb5257\" aria-expanded=\"false\" aria-controls=\"collapse369914-feb5257\">\n                                <span class=\"text wow \" data-splitting=\"\" >\tWhat should I include when I ask for help?<\/span>\n                                <span class=\"icon\"><i class=\"far fa-plus\"><\/i><\/span>\n                            <\/button>\n                        <\/h2>\n                        <div id=\"collapse369914-feb5257\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading369914-feb5257\" data-bs-parent=\"#accordionExample_369914\">\n                            <div class=\"accordion-body \">\n                                <p class=\"faq-text\">\n                                    Your website link, a short description of the issue, and a screenshot if you have one. This helps us solve it faster.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        <span class=\"line\"><\/span>\n                    <\/div>\n                    \n                <\/div>\n            <\/div>\n                        <div class=\"tab-pane fade \" id=\"home03aab60\" role=\"tabpanel\" aria-labelledby=\"home-tab03aab60\">\n                <div class=\"accordion gto-faq-1-box wow fadeInUp \" id=\"accordionExample_369914\">\n\n                                        <div class=\"accordion-item faq_bg\" >\n                        <h2 class=\"accordion-header\" id=\"heading143104-2e3a162\">\n                            <button class=\"accordion-button \" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse143104-2e3a162\" aria-expanded=\"true\" aria-controls=\"collapse143104-2e3a162\">\n                                <span class=\"text wow \" data-splitting=\"\" >Which platforms do you manage?<\/span>\n                                <span class=\"icon\"><i class=\"far fa-plus\"><\/i><\/span>\n                            <\/button>\n                        <\/h2>\n                        <div id=\"collapse143104-2e3a162\" class=\"accordion-collapse collapse show\" aria-labelledby=\"heading143104-2e3a162\" data-bs-parent=\"#accordionExample_143104\">\n                            <div class=\"accordion-body \">\n                                <p class=\"faq-text\">\n                                    Instagram, Facebook, LinkedIn and YouTube, managed end to end.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        <span class=\"line\"><\/span>\n                    <\/div>\n                                        <div class=\"accordion-item \" >\n                        <h2 class=\"accordion-header\" id=\"heading143104-15ceb6b\">\n                            <button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse143104-15ceb6b\" aria-expanded=\"false\" aria-controls=\"collapse143104-15ceb6b\">\n                                <span class=\"text wow \" data-splitting=\"\" >What does social media handling include?<\/span>\n                                <span class=\"icon\"><i class=\"far fa-plus\"><\/i><\/span>\n                            <\/button>\n                        <\/h2>\n                        <div id=\"collapse143104-15ceb6b\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading143104-15ceb6b\" data-bs-parent=\"#accordionExample_143104\">\n                            <div class=\"accordion-body \">\n                                <p class=\"faq-text\">\n                                    Content planning, captions, scheduling and posting of Reels, carousels and stories, plus replies to comments, DMs and reviews.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        <span class=\"line\"><\/span>\n                    <\/div>\n                                        <div class=\"accordion-item \" >\n                        <h2 class=\"accordion-header\" id=\"heading143104-d343929\">\n                            <button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse143104-d343929\" aria-expanded=\"false\" aria-controls=\"collapse143104-d343929\">\n                                <span class=\"text wow \" data-splitting=\"\" >\tDo you create the content too?<\/span>\n                                <span class=\"icon\"><i class=\"far fa-plus\"><\/i><\/span>\n                            <\/button>\n                        <\/h2>\n                        <div id=\"collapse143104-d343929\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading143104-d343929\" data-bs-parent=\"#accordionExample_143104\">\n                            <div class=\"accordion-body \">\n                                <p class=\"faq-text\">\n                                    Yes. We can make short-form video, UGC-style content, graphics and carousels, and we can build a social media kit that keeps your brand consistent.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        <span class=\"line\"><\/span>\n                    <\/div>\n                                        <div class=\"accordion-item \" >\n                        <h2 class=\"accordion-header\" id=\"heading143104-3872112\">\n                            <button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse143104-3872112\" aria-expanded=\"false\" aria-controls=\"collapse143104-3872112\">\n                                <span class=\"text wow \" data-splitting=\"\" >Will I get reports?<\/span>\n                                <span class=\"icon\"><i class=\"far fa-plus\"><\/i><\/span>\n                            <\/button>\n                        <\/h2>\n                        <div id=\"collapse143104-3872112\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading143104-3872112\" data-bs-parent=\"#accordionExample_143104\">\n                            <div class=\"accordion-body \">\n                                <p class=\"faq-text\">\n                                    \tYes. Every month you get a report on reach, engagement and follower growth, with changes to the strategy based on the results.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        <span class=\"line\"><\/span>\n                    <\/div>\n                    \n                <\/div>\n            <\/div>\n                    <\/div>\n    <\/div>\n\n    <\/div>\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Question frequntly asked any quetions basics about services subscription &amp; billing refund policy support social media What is CloutCraftStudio? We are a full-service digital growth agency. We combine web development, paid media, creative content, SEO and social media management to help brands grow online. Who do you work with? Modern brands, creators and businesses that [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-4096","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cloutcraftstudio.online\/index.php?rest_route=\/wp\/v2\/pages\/4096","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cloutcraftstudio.online\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cloutcraftstudio.online\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cloutcraftstudio.online\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cloutcraftstudio.online\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4096"}],"version-history":[{"count":13,"href":"https:\/\/cloutcraftstudio.online\/index.php?rest_route=\/wp\/v2\/pages\/4096\/revisions"}],"predecessor-version":[{"id":5433,"href":"https:\/\/cloutcraftstudio.online\/index.php?rest_route=\/wp\/v2\/pages\/4096\/revisions\/5433"}],"wp:attachment":[{"href":"https:\/\/cloutcraftstudio.online\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4096"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}